Shipping and Returns

My Cigar Pack’s Help Center / Shipping and Returns


  • Product usually ships within three days of your order’s placement.
  • Email us to learn about our International partners.
  • The shipping of our products is handled by USPS.
  • All deliveries require an adult signature.
  • Unsuccessful delivery attempts will cause the third party platforms to return your package to us.
  • Flammable items are required to ship by ground.
  • More information to be updated soon…


Customer satisfaction is our main priority. If you are not satisfied with your purchase, you may request a refund and arrange a return for your purchase within one week of reception, (restrictions apply). Product must be returned in the same condition it was received. If you receive a damaged package please provide pictures prior to opening it. Please contact us at to arrange your claim. This applies to single purchases and recurring purchases.

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