Frequently Asked Questions (FAQ)

I LIKED A CIGAR, CAN YOU HELP ME BUY MORE OF IT?
That’s what we’re here for! All of our featured cigars are offered in our retail platform: CIGARYARD.COM.
HOW CAN I CANCEL MY SUBSCRIPTION?
Please take a look at our Cancellation Policy.
I DIDN’T LIKE A CIGAR, WHAT CAN I DO?
That’s sad, all cigars are amazing, but we understand palates and tastes differ from each other and you can’t like every cigar. Since our platform is designed to bring you something new each month, you won’t have to worry about getting the same cigar again. Now, if you get a cigar that you’ve tried before and know you don’t like, embrace the power of giving and gift it to a friend, we’re sure somebody out there will enjoy it!
HOW DO YOU KNOW HOW OLD I AM?
Our platform that validates the information you provide. In some cases we’ll implement a method of questioning to verify your information. Please see our terms and policies before using our platform, and we insist, do not engage in our website if you are not of age.
GOT MORE QUESTIONS?
Shoot us an email using the form in the contact segment and we’ll get back to you in no time.