GENERAL SHIPPING CONDITIONS:
- Product usually ships within three days of your order’s placement.
- Email us to learn about our International partners.
- The shipping of our products is handled by USPS.
- All deliveries require an adult signature.
- Unsuccessful delivery attempts will cause the third party platforms to return your package to us.
- Flammable items are required to ship by ground.
- More information to be updated soon…
RETURNS:
Customer satisfaction is our main priority. If you are not satisfied with your purchase, you may request a refund and arrange a return for your purchase within one week of reception, (restrictions apply). Product must be returned in the same condition it was received.
If you receive a damaged package please provide pictures prior to opening it. Please contact us at customerservice@mycigarpack.wpengine.com to arrange your claim. This applies to single purchases and recurring purchases.